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User profile for user: Xshelbyx67
Xshelbyx67 Author
User level: Level1 12 points
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User profile for user: Xshelbyx67
Xshelbyx67 Author
User level: Level1 12 points
Posted on Jun 25, 2016 11:33 AM
TThankyou, just don't understand. Would understand if it was not a FREE app
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User profile for user: Xshelbyx67
Xshelbyx67 Author
User level: Level1 12 points
Jun 25, 2016 11:33 AM in response to Carolyn Samit
TThankyou, just don't understand. Would understand if it was not a FREE app
User profile for user: ChrisJ4203
ChrisJ4203
User level: Level10 230,260 points
Jun 25, 2016 11:36 AM in response to Xshelbyx67
Whether it is free or not does not matter. As Carolyn said, your account is not in good standing and you need to rectify the money you owe before you can use the store again. Those are Apple's rules. Pay your bill.
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User profile for user: sirikay3
sirikay3
User level: Level1 13 points
User profile for user: Phil0124
Phil0124
Community+ 2024 User level: Level10 198,386 points
Aug 26, 2017 8:19 PM in response to sirikay3
Follow the steps in this support document to complete payment:
If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - Apple Sup…
User profile for user: Carolyn Samit
Carolyn Samit
User level: Level10 165,615 points
Jun 25, 2016 11:13 AM in response to Xshelbyx67
Hi,
The balance due must be paid prior to downloading free apps.
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User profile for user: Phil0124
Phil0124
Community+ 2024 User level: Level10 198,386 points
Jun 25, 2016 11:37 AM in response to Xshelbyx67
Because you cannot use the App Store services if you owe it money. Services include the usage of bandwidth to download an App.
Until your account is in good standing you cannot download anything. Paid or free.
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User profile for user: Mtantalie
Mtantalie
User level: Level1 4 points
User profile for user: King_Penguin
King_Penguin
User level: Level10 334,124 points
Oct 9, 2016 4:19 AM in response to Mtantalie
If you don't owe iTunes anything then click/tap on the app's 'get' button to download it. If you owe iTunes money pay what you owe and you will then be able to download items
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User profile for user: Mtantalie
Mtantalie
User level: Level1 4 points
User profile for user: King_Penguin
King_Penguin
User level: Level10 334,124 points
Why can't I download free apps when I owe money
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