You do everything in your power to Protect Your Pack® and our promise to you is that we’ll be with you each step of the way. Our team is here to help you find success and happiness with Wondercide.
Support
If for any reason you aren’t seeing the results you’d hoped for with a Wondercide product or have an issue with your order placed on Wondercide.com, let our Customer Love team help. Get in touch by emailing us at hello@wondercide.com or calling us at 877-896-7426 (Monday through Friday, 9:00 a.m. to 5:00 p.m. CT).
Returns
As a pack leader, you have a lot on your plate. Not finding the success you expected with one of our products shouldn’t be one of them. Our Worry-free Guarantee is simple for orders placed on Wondercide.com:
Unused products from orders valued below $225 can be returned within 30 calendar days from the date your package was delivered. Once we receive your return, we’ll issue a full refund, minus original shipping costs, if applicable. At this time, we do not cover return shipping charges.
To return your item(s): email our Customer Love team at hello@wondercide.com with a brief description of why you’d like to return your Wondercide. We will respond within 24 hours Monday-Friday.
At our discretion, we may provide refunds without requiring a return.
If you purchased on Amazon.com, please reach out to their customer support.
If you purchased on Chewy.com, please reach out to their customer support.
If you purchased from one of our wonderful independent retailers and would like to return a product, please reach out to them so they can support you.
Read more about our policies here.
